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Ordering Process and Return Policy

How to book through online from AlinZan Store is very easy. You just have to select the desired product, select the type of delivery, select payment method and confirm your order and make payment transactions online directly. We will receive your order within a very short time. Customers will receive an email copy of the book. 

Each payment made by the customer will be processed within 1 -2 days and we order will be sent to the address after payment is received full review. 

You will receive the goods within 1-2 days after delivery via Skynet / Poslaju (Peninsular Malaysia), and 5-7 days for POS Air to Sabah and Sarawak. You will be given a Tracking Number for your review. 

Product Returns Policy 

If you are not 100% satisfied with your purchase. You can return your purchase up to 5 days from the date of purchase. 

Return policy is not subject to the goods lingerie, underwear and clearance items. Customers are advised to refer to the table size items carefully. Customers also can not claim the refund if the goods have been received precisely in terms of size, color and quantity as ordered.

All items purchased on-line through returned except for products seaweeds. We will pay the return shipping costs if the product is defective or the return is the result of our error. If an item is returned for any other reason you are responsible for return shipping amount. No returns will be accepted after 5 days. 

Products will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice) must be in place for a full refund will be issued. No refunds will be issued if the product shows signs of use. Our warranty does not cover damage or wear of product caused by customer. Once we have received your return at our warehouse, We will credit you in the same manner as your original payment within 7 days of receiving the returned item. 

Please return your purchase to the following address:
TEL NO: +60197016002